Privacy Policy

Last updated: April 2025

1. Who We Are

CLOUDIX AI ("we", "us", "our") operates the website cloudixai.com and provides done-for-you AI automation systems for businesses. We are committed to protecting the personal information you share with us.

2. What Data We Collect

We collect personal information only when you voluntarily submit it through our website forms. This includes:

• Full name: provided when you book a demo call or download our guide
• Email address: used to send the requested resource or confirm your booking
• Phone number: optionally provided; used to follow up by phone or WhatsApp if requested
• Business type: selected from the form dropdown to personalise our response
• UTM parameters and referrer: collected automatically to understand where visitors come from
• Browser user agent: collected for spam prevention and analytics

3. How We Use Your Data

We use the information you provide for the following purposes only:

• Delivering the requested AI Growth Guide PDF to your email inbox
• Confirming and facilitating your free demo call booking
• Following up with relevant information about AI automation services you expressed interest in
• Improving our website and understanding how visitors arrive and engage

We do not use your data for any purpose beyond what is described above without your explicit consent.

4. Tools and Third-Party Services

We use the following third-party tools to operate our website and deliver our services:

• Supabase: our database provider where lead and contact information is securely stored
• EmailJS: used to send transactional emails including guide delivery and booking confirmations
• Calendly: used to facilitate demo call scheduling after form submission
• AI Chatbot: a conversational interface on our site (currently uses mock responses; will be connected to an automation system in future)

Each of these services has its own privacy policy and data handling practices. We only share the minimum data necessary for each service to function.

5. Data Storage and Security

All data submitted through our forms is stored in encrypted databases hosted by Supabase, which uses enterprise-grade security standards. We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse.

We retain your data only as long as necessary to fulfil the purpose for which it was collected, or as required by law.

6. We Do Not Sell Your Data

We will never sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Your data is used solely to serve you and operate our business.

7. Cookies

Our website uses basic cookies and local storage mechanisms for the following purposes:

• Remembering whether you have already submitted our contact form in the current session
• Tracking UTM parameters to understand the source of your visit
• Standard browser functionality and session management

We do not use advertising or tracking cookies. You can clear cookies at any time through your browser settings.

8. Your Rights

Depending on your location, you may have the right to:

• Request access to the personal data we hold about you
• Request correction or deletion of your data
• Object to how we use your data
• Withdraw consent at any time

To exercise any of these rights, contact us at the email address below.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page will reflect the most recent version. Continued use of the website after changes constitutes acceptance of the updated policy.